Terms & Conditions

Terms & Conditions

Effective Date: December 19, 2025

Welcome to Lady D’s Hair. By accessing our website, placing an order, or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

Lady D’s Hair (“we,” “us,” “our”) provides luxury hair extensions and wigs. These Terms apply to all visitors, customers, and users of our website. We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Descriptions

We strive to display our products as accurately as possible. However, slight variations in color, texture, or appearance may occur due to lighting, screen settings, or the natural characteristics of hair. Such variations are not considered defects.

3. Orders & Payments

  • All prices are listed in the applicable currency and are subject to change without notice.

  • Orders are only confirmed once payment has been successfully processed.

  • We reserve the right to cancel or refuse any order at our discretion, including suspected fraud or pricing errors.

4. Shipping

Shipping times are estimates and may vary based on location, availability, or external factors beyond our control. Lady D’s Hair is not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.

5. Returns & Exchanges

Due to the nature of our products and for hygiene reasons:

  • All sales are final.

  • We do not accept returns or exchanges once hair products have been shipped.

  • Please ensure your order details are correct before completing your purchase.

If you receive an incorrect or defective item, contact us within 48 hours of delivery with clear photos and your order number.

6. Cancellations

Orders cannot be canceled once they have been processed or shipped. Please review your order carefully before checkout.

7. Hair Care & Maintenance

Proper care is essential to maintain the quality and longevity of your hair. Lady D’s Hair is not responsible for damage caused by improper handling, chemical processing, heat misuse, or failure to follow recommended care instructions.

8. Intellectual Property

All content on this website—including images, logos, text, and designs—is the property of Lady D’s Hair and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Lady D’s Hair shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined there.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the business jurisdiction of Lady D’s Hair.

12. Contact Information

For questions or concerns regarding these Terms, please contact us through the details provided on our website.

By using our website or purchasing from Lady D’s Hair, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.